Service and Support

Without superior service and support, the best solutions are not the best solutions

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Collaborative access to senior professionals with deep knowledge of the challenges our clients face is at the core of our service model. We get tremendous satisfaction helping our clients overcome the issues they confront. We devote significant effort to attracting and retaining people who share our passion for delivering the outstanding service our clients demand and deserve.

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Qontigo difference

Implementation

Full support for the integration and customization of Qontigo’s solutions into new or existing business processes, including:

• Define project scope and requirements
• Analysis and prioritization of near-term and long-term goals
• Help define the most efficient roadmap and best practices solutions
• Coordinate Qontigo and client resources to manage projects on time and on budget

Training

Highly customized onsite, online or hosted training sessions tailored to each client’s investment process to ensure that clients are thoroughly comfortable.

Applied Research

The Qontigo Applied Research team provides thought leadership and ideas for practical application across the suite of Qontigo products. Our subject matter experts write whitepapers, blog posts and weekly commentary, and host presentations and webinars in areas such as:

• Current market conditions and investor sentiment, with a focus on risk characteristics of STOXX indices using Axioma risk models as well as with fixed income and multi asset class portfolios
• Best practices for portfolio construction, risk and performance analysis and other areas of interest to portfolio and risk managers
• Thorough analysis of new equity and fixed income risk models 
• Analysis of the broad range of STOXX indices – market cap, ESG, Thematic and others – designed to help investors make informed decisions

Check out the latest resources published by our Applied Research team.